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What is the Name of Our Industry? (Poll)

TechWhirlTechWhirl United StatesPosts: 128 admin
via Wordpress in Content Management
imageWhat is the Name of Our Industry? (Poll)

Today's Poll Question: What do you call the industry of companies who produce goods and provides services that helps a organization manage its content?

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  • mbakeranalectambakeranalecta CanadaPosts: 53
    via Wordpress
    A loose affiliation of font fondlers, grammar weenies, and XML wonks.
  • TechWhirlTechWhirl United StatesPosts: 128 admin
    via Wordpress
    Stop the survey - we have a winner!
  • Chuck BeckChuck Beck Posts: 4
    via Wordpress
    What about "User Assistance" or "Information Development"?
  • Ryan HaberRyan Haber Posts: 1
    via Wordpress
    I think "technical communications" gets at the essence of what we do - includes everything we do, and nothing that we don't. Here's why the others don't work for me:

    Technical Publishing Industry - It's strength is that it includes "technical," but a lot of what we produce isn't published in usual sense of the word. Using the word "publishing" makes it sound like we write books, which we do, but not only.

    Content Management Industry - This phrase would seem to mean that we are competing against SharePoint and Drupal, rather than using them for our work.

    Content Industry - This name makes it sound like we churn out content, like ask.com or answers.yahoo.com. No offense to anyone who contributes to those sites or manages them, but they don't always offer the most accurate or professionally developed material.

    Content Management Life Cycle Industry - We do some of that, but again, not all of our work has a life cycle. Sometimes we write a manual or a quick start guide, and it's done. Additionally, some of it is continuously updated, rather than on the sort of plan indicated by "life cycle." The term is weak in terms of software, too.

    Enterprise Publishing Industry - Not all of what we do is for large businesses, in-house only use, or any of the other meanings generally conjured by "enterprise."

    Content Publishing Industry - What else would a publishing industry publish?

    Enterprise Content Management Industry - Better, particularly if you work for a particular firm, managing their content.

    I do not think the term industry is suitable because we are not like the publishing industry or the ironworking industry. We tend to function as either departments, team members, or contractors within companies that do something else. Or is it just me?

    I prefer "technical communications" because we communicate information of a technical (that is, having its own body of knowledge and disciples for interacting with the body of knowledge) nature. This name includes communicating between technical and non-technical audiences, as well as between two technical audiences. Communication covers traditional publishing, web publishing, material on a life cycle, material created for one-time release, and material that continuously evolves. The term covers communication in the form of text, diagrams, interactive presentations, video, and more. The term does not specify, as it should not, the specific medium (content management) that we use, since our field of work does not specify that in general, but only in particular instances.

    In short, that is why this November you should vote for "technical communications" and not one of the other choices. And if you do, I will give you a cookie.

  • Larry KunzLarry Kunz Posts: 15
    via Wordpress
    "Enterprise Content Management Industry" isn't bad - but it's awfully long, and it's (paradoxically) too narrow: we do a lot more with content than just manage it.

    So....how about Enterprise Content Industry?
  • Julie RogersJulie Rogers Posts: 1
    via Wordpress
    Information Development
  • GeorgeFlarianGeorgeFlarian United StatesPosts: 16
    I will go with "Technical Publishing Industry"
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