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Editor's Note: The following piece by David Stewart is part of our collection of "classics"--articles that stand the test of time no matter how many technologies come and go.
Imagine the perfect technical writing experience. Engineers gladly line up at your door to explain how the product works. You enjoy ample time to finish the tasks on your documentation plan. Your manager gives you free rein to work at your own pace. Your customers rejoice at the usefulness of your document.