Welcome to TechWhirl Forums

Sign in or Register to get involved in our discussions.


Majority of Brands Knowingly Fail with Sub-Standard User Experience

TechWhirl WebsiteTechWhirl Website United StatesPosts: 396 admin
edited September 2013 via Wordpress in Customer Experience Management
imageMajority of Brands Knowingly Fail with Sub-Standard User Experience

A recent WhatUsersDo global research survey has found that a majority of brands are knowingly failing their online customers. In the User Experience Survey Report, published by Econsultancy in partnership with WhatUsersDo, over 60% of brand owners freely admitted they offered their online users only an average or below-average digital experience.

Read the full story here

Tagged:
Sign In or Register to comment.