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Book Review: Conversation and Community — The Social Web for Documentation

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edited September 2013 via Wordpress in Content Management
imageBook Review: Conversation and Community — The Social Web for Documentation

Anne Gentle has been involved in creating documentation in wikis for awhile now. In the 2009 first edition of Conversation and Community: The Social Web for Documentation, she offered her experiments as a practical guide to persuading management to bring users into your documentation projects. In the expanded second edition, Gentle adds the experiences of other technical communicators to make the case for taking advantage of passionate users to create the best possible docs for your software.

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