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Researching Technical Communication and Customer Service

TechWhirl WebsiteTechWhirl Website United StatesPosts: 396 admin
edited September 2013 via Wordpress in Customer Experience Management
imageResearching Technical Communication and Customer Service

"Customer Service Experience" and "Customer Experience Management" may seem like just the latest, trendiest buzz words in business, but a simple Google or Bing search on customer service complaints, produces more than 62 million results, indicating the obvious—that customer service has an enormous impact on businesses. Less obvious, but important in our world, technical communication can have an enormous impact on businesses as well.

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