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Building the Business Case for Technical Communicators by Leveraging Talent, Skills and Passion

TechWhirl WebsiteTechWhirl Website United StatesPosts: 396 admin
edited September 2013 via Wordpress in Content Management
imageBuilding the Business Case for Technical Communicators by Leveraging Talent, Skills and Passion

Corey Ganser is enthusiastic about how customer support should be and how his company, MindTouch excels at providing exceptional help service products to popular companies such as HP, PayPal, Toyota, Mozilla, Autodesk, even Microsoft. At LavaCon, Corey shared his insights on how technical communicators must demonstrate to managers that they are a strategic component and valuable asset to the company: in marketing, revenue, documentation, and technical support.

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