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Information Architecture: Goals, Empathy, Projects & Brown Dirt

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edited September 2013 via Wordpress in Customer Experience Management
imageInformation Architecture: Goals, Empathy, Projects & Brown Dirt

Adam Polansky, recognized as a founding pioneer in the field of information architecture (IA), is an unusual mix of eclectic tactician and IA visionary. Before he entered the IT world, Adam had variously been a member of the military, an illustrator for an advertising agency, and a retail manager, among other roles. Lois Patterson sat down with Adam Polansky at LavaCon to talk information architecture, empathy, user experience & goals for technical communications projects.

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