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Usability and User Experience: Related but Different

TechWhirl WebsiteTechWhirl Website United StatesPosts: 396 admin
edited September 2013 via Wordpress in Customer Experience Management
imageUsability and User Experience: Related but Different

Our User Experience (UX) industry is moving at such a fast pace that it is sometimes difficult to keep up with new concepts and ideas. When I first started working in the field, the term ‘usability’ did not exist and many of our clients today are still not familiar with the concepts that usability is embracing, let alone with User Experience. Usability is performance driven while user experience is a holistic approach.

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