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DITA Content Audit Q&A | TechWhirl

TechWhirl WebsiteTechWhirl Website United StatesPosts: 396 admin

imageDITA Content Audit Q&A | TechWhirl

DITA adoption involves a big legacy content conversion effort. Jacquie Samuels answers questions on preparing for it with a DITA content audit.

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  • Stephen MorseStephen Morse United StatesPosts: 9
    Great overview of this important first step to improving your content. These days a lot of content strategy initiatives get started when the CEO asks the organization to take a close look at the "User experience of content (findability, navigation, goal-based, customized for user type, feedback mechanisms, etc.)". That usually uncovers a lot of problems with silo'ed departments using disparate systems to communicate to the customer. Needless to say, that means information is inconsistent, at times inaccurate, and the whole process is more costly than it needs to be. Just reducing duplication of effort by better sharing information across the enterprise can more than pay for an audit, as well as new tools for content creation and management and the training needed to use them effectively.
  • Jacquie SamuelsJacquie Samuels CanadaPosts: 38
    Excellent points!
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